Espanola Animal Hospital is hiring a Client Care Representative (Full-time)

Are you passionate about helping pets and their paw-rents? Are you looking for a rewarding position with competitive compensation and opportunities to advance?

You may be exactly who we are looking for!

We are seeking a full-time client care rep to join our team. The ideal candidate will be bright and bubbly, patient-focused and highly motivated with excellent interpersonal, computer and time management skills.

The ability to multitask paired with excellent verbal and written communication is essential. Applicants should be self-motivated and a team player but also able to work independently when required.

Most importantly, they should have a desire to meet the needs of others.

Please note this position involves working Saturdays.

The responsibilities of this position include but are not limited to :
• Anticipating the needs of our clients and patients to ensure a seamless and positive experience
• Managing referrals from other clinics in a professional and timely manner
• Handling office tasks such as answering phones, scheduling appointments, processing payments, and maintaining medical records
• Using various computer programs including, but not limited to, eVetpractice software, excel, word, etc.
• Handling client questions and concerns so the Veterinarian can spend more time caring for our patients
• Providing health and financial updates to clients with hospitalized pets
• Minor animal handling, for which training will be provided
• Maintaining client spaces

Apply today via email or in person!

Starting wage is $22.00 / hour plus pay-for-performance bonuses and the opportunity for rapid pay increases. Uniforms are provided.

Applicants must be able to cover sick / vacation days as well as some long weekends / holidays.

The successful applicant will receive 3 weeks of full-time training, and then begin their regular schedule. Expected hours per week are 40-44 hours.