Happy Tails Animal Hospital is hiring a Veterinary Assistant-Receptionist (Part-time)

Join Our Team at Happy Tails Animal Hospital!
Located in the heart of North Vancouver, Happy Tails Animal Hospital is seeking a compassionate and skilled Veterinary Assistant-Receptionist to join our growing team. If you're passionate about animal welfare, detail-oriented, and thrive in a dynamic environment, we want to hear from you!

As a Veterinary Assistant/Receptionist, you will play a key role in delivering exceptional care to our animal patients while supporting our veterinary team. This dual role involves assisting in medical procedures, maintaining a clean and organized clinic, and ensuring smooth front-desk operations.

Key Responsibilities:
• Assist veterinarians in caring for and treating animal patients
• Safely restrain animals during exams and treatments
• Prepare and sterilize surgical instruments and equipment
• Administer medications and treatments as directed by veterinarians
• Collect and prepare lab samples for testing
• Assist in diagnostic procedures, including x-rays and bloodwork
• Ensure examination rooms are clean and prepared for each patient
• Support the medical team during surgeries and other medical procedures
• Perform reception duties such as answering phones, managing emails, and communicating with clients

Qualifications:
• At least 1 year of experience in the veterinary assistant field is required
• Having relevant certifications (such as a Veterinary Assistant Certificate) is considered an asset
• Strong communication skills and a passion for animal care

What We Offer:
• Competitive pay based on experience ($20.00 - $24.00 per hour)
• A collaborative and supportive work environment
• Opportunities for growth within the field of veterinary care
• A comprehensive benefits package (dental, vision, extended health care)
• Expected hours: 15-28per week

Your Role Includes:
• Team Communication & Cooperation:

You will be in direct communication with management and all veterinary staff. Clear communication is essential, and tasks should not be passed to others unless directly instructed..
• Clinic Maintenance:

Staff are responsible for maintaining a clean and organized environment. This includes routine cleaning of equipment, floors, and ensuring that all examination rooms are properly prepared after each patient. Everyone shares the responsibility for keeping the clinic in top condition.
• Professionalism & Boundaries:

Professional communication is a must. Any workplace concerns should be communicated through formal channels, keeping personal boundaries in place to ensure a respectful and productive workplace.
• Dual Role (Veterinary & Front Desk):

You’ll be expected to manage both veterinary assistance and front-desk responsibilities. This includes answering phones, managing emails, coordinating referrals, and supporting external communications related to animal care.
• Workplace Safety & Stress Management:

Given the nature of the role, working with animals can sometimes be stressful. You’ll need to wear protective equipment like gloves during procedures and manage your own stress levels to ensure the best care for our patients. Self-care is vital in our Health service environment.
• Flexibility in Policies & Scheduling:

Clinic policies and shift schedules may evolve to meet the needs of the practice. Flexibility and a willingness to adapt are key.

To apply, please send your resume and cover letter to “sarahthospital@gmail.com” with the subject line 'Veterinary Assistant Application.

Job Types: Part-time, Permanent

Pay: $20.00-$24.00 per hour

Expected hours: 15 – 28 per week

Benefits:
• Dental care
• Extended health care

Schedule:
• Monday to Friday
• Weekends as needed

Work Location: In person

Application deadline: 2024-12-15